Privacy Policy

1. Introduction

Welcome to KPV Property Maintenance. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect the following types of personal information when you interact with us:

✔ Personal Details – Name, phone number, email address, and postal address.
✔ Payment Information – If you make a payment for our services, we may collect billing details. However, we do not store your credit/debit card information.
✔ Website Usage Data – IP address, browser type, and pages visited on our website.
✔ Service Inquiry Information – Details about your cleaning or fencing service requests.

3. How We Use Your Information

We use your personal information for the following purposes:

✔ To provide and manage our services – Process bookings, communicate with you, and deliver our services.
✔ To improve our website and services – Analyze website traffic and customer feedback to enhance user experience.
✔ To send promotional emails and offers – If you have opted in, we may send updates about our services and special deals.
✔ To comply with legal obligations – Protect against fraud, security risks, and comply with regulations.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share it in the following situations:

✔ With service providers – We may share data with third-party partners who assist in providing services such as payment processing and marketing.
✔ For legal reasons – If required by law, we may disclose information to government authorities or law enforcement agencies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. These cookies help us:

✔ Remember your preferences.
✔ Analyze website performance and improve functionality.
✔ Show relevant ads based on your browsing behavior.

You can adjust your cookie settings through your web browser at any time.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our security practices include:

✔ Secure servers and encrypted data transmission.
✔ Restricted access to personal information.
✔ Regular system updates and monitoring for security threats.

However, no method of online transmission is 100% secure. We encourage users to take precautions when sharing personal information online.

7. Your Rights and Choices

You have the following rights regarding your personal information:

✔ Access and Correction – You can request to view or update your personal details.
✔ Opt-Out of Marketing – You can unsubscribe from promotional emails at any time.
✔ Request Data Deletion – You can request us to delete your personal data, subject to legal obligations.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: